Merry Christmas Phishing: Fake FasTrak Message From The Toll Roads

Miguel A. Calles
3 min readDec 25, 2024
This picture featuring Santa giving out a toll road invoice was created by Microsoft Copilot.

It is Christmas morning and you receive a text message like the one below.

This text message screen capture was provided by Miguel A. Calles

Your wonderful Christmas morning goes from calming and relaxing to one filled with stress. You remember taking the toll road to get to that Christmas Eve party on time. You start to fret because you are a casual toll road customer and pay the toll on the website instead of signing up for the transponder program.

What should you do?

First, take a moment to calm down.

Second, inspect the text message to see whether it is valid.

The sender’s phone number

The sender is using an international phone number. It is unlikely that a U.S. toll road company would use a phone number from the Philippines.

Miguel A. Calles is highlighting the sender is from the Philippines.

The company’s name

The toll road’s company name is called The Toll Roads. Their electronic toll collection system is called FasTrak. Notice that it is misspelled as “FastTrak” in the message. It is very unlikely the company would misspell its copyrighted name.

Miguel A. Calles highlights that FasTrak is mispelled.

The website address

The website address starts with “https://thetollroads.com” and makes it seem valid.

Miguel A. Calles highlights the valid part of the web address.

We must remember that the web domain includes everything up to the last dot and the first forward slash. Any previous dots define the subdomain. In this message, the “thetollroads” is the subdomain and “com-97ny.cfd” is the domain.

Miguel A. Calles highlights the true domain name.

Clicking the link

You will be taken to a phishing website if you click the link. The website might even download malicious software to your computer.

Malwarebytes Browser Guard and other security browser extensions can protect you if you click the link. I accidentally clicked the link when trying to download the picture and got this warning message.

Miguel A. Calles shows how Malwarebytes Browser Guard protected him when he accidentally clicked the link.

Independent verification

We should avoid replying to the text message. Instead, go to the official The Toll Roads website. It is safe to be extra cautious when receiving text messages from unknown numbers.

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Miguel A. Calles
Miguel A. Calles

Written by Miguel A. Calles

Author of Mastering AWS Serverless · AWS Community Builder · Specializing in CMMC, SOC 2, serverless & engineering.

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